1. User selects the payment method as UPI and completes the payment which is deducted from their bank account.
2. Upon successful purchase, there are two transaction id generated (SS below)
- From the UPI/Bank
- From Google Play
(There may be another transaction id from the UPI payment facilitator such as Paytm/Cred/PhonePe etc.)
3. User needs to provide the Google Play Transaction ID which starts with ‘GPA’. It is sent on the user’s email id by Google Play, immediately after the transaction is successfully completed.
4. If they can't find the email, they can find the receipt with transaction id, online at http://pay.google.com/ For more details, can refer to this link: https://ffsupport.garena.com/hc/en-us/articles/4412921040154-How-to-Find-Your-Google-Receipt