Important Announcement:
We’ve identified an issue with the Kaspersky x FF event code redemption process.
To redeem your code, please follow these steps:
- Visit https://reward-ff.garenaind.com.
- Enter your code and try redeeming it.
If the code doesn’t work, you can reach out to our customer support team:
- Open the Settings menu in the game.
- Tap on Customer Support.
- Navigate to: Game Concern > Event Issue > Other Event Issue.
- In the description, explain that you are unable to redeem the code.
- Attach a screenshot of the code, ensuring it is clearly visible.
Our customer service team will review your case and respond within 24 hours.
We apologize for any inconvenience caused and appreciate your understanding.